Terms of service

1. Introduction

Welcome to Respecto LLC.

These Terms of Service govern your use of www.respecto.ge and all products and services offered through our website.

By accessing the website or placing an order, you agree to these Terms.

If you do not agree, please do not use our website.

2. Eligibility

By using our website, you confirm that you:

  • are at least 18 years old or legally authorized to enter into contracts;
  • provide accurate information;
  • use the website only for lawful purposes.

3. Customer Accounts

You may create an account to manage orders and access customer services.

You are responsible for maintaining the confidentiality of your login credentials.

Respecto may suspend accounts involved in fraud, abuse, or violations of these Terms.

4. Products

We strive to provide accurate product descriptions, specifications, images, and pricing.

Minor differences in packaging, firmware, or appearance may occur due to manufacturer updates and do not constitute product defects.

Product availability may change without notice.

5. Orders

Submitting an order represents an offer to purchase products.

Orders become binding only after confirmation by Respecto.

We reserve the right to refuse or cancel orders due to pricing errors, stock shortages, payment issues, suspected fraud, or incorrect customer information.

6. Pricing & Payment

All prices are displayed in Georgian Lari (GEL) unless otherwise stated.

Prices may change before an order is confirmed.

Payments are processed through secure payment providers.

Respecto does not store customers' payment card information.

7. Shipping

Delivery is available throughout Georgia.

Delivery times are estimates and may vary due to circumstances beyond our control.

Customers are responsible for providing accurate shipping information.

For detailed shipping conditions, please refer to our Shipping Policy.

8. Returns & Refunds

Returns and refunds are handled in accordance with our Refund Policy.

Customers should review that policy before making a purchase.

9. Warranty

Unless otherwise specified, products include a 24-month limited warranty against manufacturing defects.

Warranty coverage does not apply to damage caused by misuse, unauthorized modifications, accidents, or normal wear.

Complete warranty conditions are available in our Warranty Policy.

10. Installation Services

Professional installation is available for selected products and locations.

Customers are responsible for ensuring the installation location is suitable and accessible.

11. Promotions

Discounts, promotional campaigns, and coupon codes may be offered periodically.

Unless otherwise stated:

  • promotions cannot be combined;
  • coupon codes have no cash value;
  • Respecto may modify or end promotions at any time.

12. Intellectual Property

All content on this website, including text, images, logos, graphics, software, and product descriptions, is owned by Respecto LLC or its licensors and is protected by intellectual property laws.

No content may be copied, reproduced, or used without prior written permission.

13. Acceptable Use

You agree not to:

  • violate any laws;
  • interfere with website operation;
  • upload malicious software;
  • access our systems without authorization;
  • provide false information;
  • misuse the website for fraudulent purposes.

Violation of these Terms may result in suspension or termination of access.

14. Privacy

Your personal information is processed in accordance with our Privacy Policy, which forms part of these Terms.

15. Limitation of Liability

To the fullest extent permitted by law, Respecto shall not be liable for indirect, incidental, or consequential damages arising from the use of the website or purchased products.

Nothing in these Terms limits rights granted under applicable consumer protection laws.

16. Governing Law

These Terms are governed by the laws of Georgia.

Any disputes shall be resolved by the competent courts of Georgia unless applicable law provides otherwise.

17. Contact Information

Respecto LLC

Website: https://respecto.ge

Email: info@respecto.ge

Phone: +995 595 11 40 07

Address:
140 Akaki Tsereteli Avenue,
Tbilisi 0119,
Georgia

Business Hours:
Monday–Saturday: 10:00–18:00
Sunday: Closed